Customer Service RGADC-M May 18, 2023

Customer Service

With a single point of contact help desk support, our customers are provided with quality care and quick resolutions to their software trouble. Our certified IT specialists are trusted and have proven themselves in missions-critical operations, which have an SLA achievement rate of over 95%. We offer convenience too – our customer support is available 365 days a year including weekends, regular hours, holidays and late hours. Through our help desk service and remote management tools, we provide facilities such as phone calls as well as through email messaging so that customers get fast responses to their inquiries.

System Monitoring
Knowledge Base Helpdesk
Call Routing
Contact us today to learn more about how our help desk service and support can benefit your organization.